1          Creating a Team of E-Sevaks: 

We have recruited 36 new E-Sevaks,plus the 53 E-Sevaks from the pilot villages and they have been trained in the following:

  • Importance of computers, tables and Internet on computers as well as on mobiles
  • Research methods including mapping, ethics , interviews and surveys
  • Communications
  • Indian Constitution & 74th Amendment
  • Knowledge about various government schemes that are available to villagers and how the villagers would benefit from those schemes.
  • Knowledge about various certificates like birth certificates, marriage certificates, land ownership records that are mandatory and that can be accessed on the Internet without going to the Taluka place
  • Importance of opening a bank account.
  • How to open a back account
  • How to maintain it and keep it active
  • What is the need to make transactions and keep it active
  • Importance of regular savings per month
  • How this facility would help the villagers to participate in various government schemes

These E-Sevaks would be delivering this knowledge by door-to-door education of the villagers.

  1. Save resources (time & money) of villagers that would have been otherwise spent on travel to taluka places to access the services, made feasible by accessing   E-governance services at village level.

3          Enhance capacity of the communities to demand better E- governance and governance services.

4          Communities including the marginalized and vulnerable accessing E-governance services in the select villages

In order to facilitate the education of the villagers and utilization of the schemes by them, the Team has created mobile kiosks consisting of a lap top, a internet access by Dongler, printer, projector and a scanner and E-Sevaks carry these mobile kiosks from village to village, pada to pada thus conducting group education and taking services to the door steps of the people. This is specially important to make these services inclusive since the Adivasi padas are scattered far away and a Gram Seva Kendras located in the Grampamchayt office  are not easily accessible to the villagers residing on these padas ( hamlets). Hence the innovation of mobile kiosks. Since this service has started people are accessing many services on the Internet with the help of the E-Sevaks and have started saving resources, (money, time) and have started participating in larger numbers in the Gram sabhas thus demanding better governance.

  • Develop ecosystem to sustain dialogue on scope of E-governance, Sangram Kendra operators, E-Sevaks and community.

The E-Sevaks are encouraging more and more villagers to have meetings with Grampanchayat members, Gram-Sevaks, and other related members of the executive branch in order to demand more services from the Grampanchayat members.

  • Prepare policy briefs for advocacy with state government towards broadening the ambit of the Sangram Kendra to include host of E-governance schemes and services

All the experiences complemented by the generated data related to utilization of various services would be compiled  into a policy brief in order to increase the scope of Sangram Kendra across the state. This would be submitted to the Sate of Maharashtra for adaptation and implementation.